Course Content:
- The Regulatory Framework of the industry
- Routes and Fares
- Transporting Parcels, luggage and other items
- Transporting of children, young persons
- Passengers who require assistance
- Maintenance and safety inspections
- Health & Safety
- Road Safety
- Professional customer service
Units will be covered:
Unit 1: Health and Safety in the taxi and private hire work environment
Unit 2: Road safety when driving Passengers in a taxi or private hire vehicle
Unit 3: Professional Customer Service in the Taxi and Private hire Industry
Unit 5: The regulatory framework of the taxi and private hire Industry
Unit 6: Taxi and private hire services for passengers who require assistance
Unit 7: Routes and fares in the taxi and private hire vehicle industries
Unit 8: Transporting parcels, luggage, and other items in the taxi and private hire industries
Unit 4: Taxi and private hire vehicle maintenance and safety inspections
Unit 9: Transporting children and young persons by taxi or private hire vehicle